MTN launches customer engagement platform, eyes SMEs
MTN Nigeria has dispatched another brought together client commitment stage, EnGauge, to empower little to-medium endeavor entrepreneurs to regulate exchanges with clients and possibly increment their efficiency consistently.
Created in an organization with Ajua, a main African beginning up, EnGauge is a light-footed application that offers the imaginative client the executives arrangements, including computerized installments utilizing a novel USSD code, CRM instruments, client criticism channels, obligation the board and following, business and item advancements through versatile and online media channels.
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The arrangement is downloadable on the Google Play store and just accessible on the MTN organization (for the time being) with a month-to-month membership of N500 and a yearly N5 500. Following establishment and enrollment, organizations are naturally furnished with a remarkable USSD code that permits their clients to connect, execute and speak with them progressively.
With Engauge, business people can safely get installments, track exchanges with every one of their clients, and gather essential experiences to serve them better dependent on their inclinations and purchasing conduct.
Business visionaries have needed to re-put together their center plans of action to look after pertinence in reverse and forward mix. The EnGauge versatile application helps make this conceivable and consistent," said Chief Enterprise Business Officer, MTN Nigeria, Lynda Saint-Nwafor.
One hour ago, Mouka expressed a commitment to consumers’ healthy future.
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